“Pleasant cottage in good location for Fowey amenities and car park really close by (Caffa Mill) which was handy as not possible to pull up outside to unload.”
It was well equipped.
I appreciate it was end of season but everything felt a little tired and cleanliness whilst ok could have been better - you could see finger prints all over kitchen cupboard doors, light switches and cooker controls etc. wall next to dishwasher was splashed with stains, mirror and TV in lounged had large smears on them and we had to clean up the ‘crows nest’ before using. Crows nest is a lovely space but in our opinion unsuitable for anyone with any mobility issues, even minor ones. Only used a few times as a bit of an effort to get up there especially if you wanted to take any drinks or food.
Internet connection was useless and we had to purchase data and coffee machine didn’t work which was a shame as we had bought ‘pods’ specially as we use an espresso machine at home.
The heating was on full blast when we arrived which was overwhelming. It wasn’t easy to sort this due to the way it was set up, we had to turn all radiators we could off (although you couldn’t turn off the ones in the kitchen and bathroom) and lower the temperature setting on the boiler. This wasn’t helped by not being able to open any downstairs windows (it could have been us but they didn’t seem to be able to be opened?) and the window in the main bedroom had a note on asking us not to open as it was broken and awaiting repair, not ideal as we do sleep with an open window at home as we like fresh air to circulate. We didn’t need to turn any radiators back on or turn temperature back up during our stay.
Lounge was cosy, cushions need replacing as flat and whilst it was ok for the 3 of us you would struggle watching TV if there were 4 people as one of the 4 seats is under the TV. Great selection of games provided.
Overall we enjoyed our stay but it’s not somewhere we would consider a return visit to.
Thank you for your feedback and I have been down to The Shell Seekers yesterday to check on the cottage. After a busy season, I agree the paint work is needing a little TLC and the cottage has been booked out to maintenance for the first week of November. I used the coffee machine and all was working correctly, so apologies that it didn't seem to work during your stay. I have recently installed a Nest Thermostat, which I control from my mobile, so that I can make sure the cottage is warm for everyone's arrival after travelling to Fowey - I have left details about this in our welcome letter along with all our mobile numbers incase you needed to call us about any issues, apologies that you didn't see this and I tried all the windows and they all opened, including the one that had a note on it, so I have removed the note. I'm sorry to hear the internet connection was down, I have checked with various locals and actually the internet was down across Cornwall. The Crow's Nest is a lovely place to relax and again, we have written in the description for the cottage that there are several steep steps to reach the top. I'm so glad that you enjoyed all the games and I hope regardless of the points raised that you had a lovely holiday in beautiful Fowey.
Property Owner
