“We were really looking forward to our stay ,but we’re extremely disappointed with the cleanliness and lack of maintenance at Kamal.”
The door in the on suite shower had a handle that was not fixed properly and the tiles in the shower had black mould on them ,we had to clean it off as best we could with some cleaning product we found in one of the cupboards ,also the headboard fabric is cracked and worn the bedroom carpet is also grubby and needs a thorough clean .
The sliding glass wardrobe doors will not open as they seem to come of the runners.in the sac on bedroom
The blue metallic blinds in the kitchen are dirty and ...
The door in the on suite shower had a handle that was not fixed properly and the tiles in the shower had black mould on them ,we had to clean it off as best we could with some cleaning product we found in one of the cupboards ,also the headboard fabric is cracked and worn the bedroom carpet is also grubby and needs a thorough clean .
The sliding glass wardrobe doors will not open as they seem to come of the runners.in the sac on bedroom
The blue metallic blinds in the kitchen are dirty and need cleaning,
The leather sofas are not very comfortable and the windows need a good clean .also we bought candles to make the place smell better.
The shower head in the other bathroom leaks
The cleaning and maintenance is not acceptable given the time of arrival and departure.
Really was disappointed and don’t think it was worth the cost .in our option would not recommend.
- Catherine, September 2023
Thank you very much for your feedback, we are sorry to hear your stay was disappointing. We would have appreciated contact during your stay as some of these issues could have been easily resolved or explained to you. The property is very much cared for and looked after, it has had a busy season this year resulting in some extra work being required. Since your comments, we have ensured that all issues were investigated and have been resolved or a plan has been put in place. Property Owner