Herons Reach

Rating
Sleeps 6
Bedrooms 3
Bathrooms 2
Pets Yes
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Features

Garden / Patio
Dishwasher
Seaside
Broadband / WiFi

Mrs Hopkins
December 2019

“This was a very nice, comfortable house and we did enjoy our stay very much but a few issues: • Bin lid not working (would not close) • Heater behind sofa not working (but slightly confusing how some worked) • A Bedside light in ensuite bedroom not working at all.”

This should have been checked. ...

This should have been checked. • Landing light not working/maybe bulb needed changing. Should have been checked • Lack of simple things like dishwasher tablets, washing up liquid, handwash in downstairs loo and bathrooms. We were only staying 4 nights and had to buy these. We left some of these things purchased by us eg dishwasher tablets, washing up liquid which I presume will now be there for next guests. They really should be there for guests. • A simple thing. Positioning of the mirror in ensuite bedroom. Very difficult/almost impossible to see in mirror to dry my hair because plug points on other side of bedroom! • We did sleep well (probably helped by walks on the beach and Xmas indulgence!) but the mattresses were not very comfortable. • No bath mats •Remote control for television didn't work very well. Might have been batteries but battery cover held on with cellotape. We have stayed in alot of holiday homes over years. Have not encountered these simple things before.

Thank you for taking the time to leave your feedback. The housekeeper has investigated all the points you raised: she is on hand to help with any concerns during your stay and is sad that you didn't contact her while you were staying at Herons Reach. For example the heater was working - it had simply been switched off. The mattresses have been replaced just last year. Our cottages are self catering: a small amount of cleaning products are provided to start you off and guests are expected to purchase their own thereafter. Owner relations
Mrs Drummond September 2019

“The house was clean and well equipped.”

Our only criticism of the kitchen would be that the fridge temperature was far too low. We had to waste food,in particular it was freezing salad items!! It didn't improve by altering the dial in the fridge! There were also 2 lamps not working, one in the lounge and one in the ensuite attached to the double bedroom. Also, the water in the shower tray was very slow to drain away. We have used Sykes on several occasions now but after our experience with changing the date for this latest holiday, we do wonder if we could now recomend it to our friends. We have also seen several bad reports about properties and are surprised not to see any response from the company.
Mrs Melia July 2019

“Very disappointed in the cleanliness.”

Cobwebs everywhere. Spent 2 hours cleaning. Dirty dishes and cutlery. Spiders in every room. Hair on sofa cushions. Hairs in main bed. Back off remote. Crack in sink in main bathroom. Under fridge was filthy. Tablet and wrapper under sofas. Photos sent on email. No response from Sykes as yet. Once cleaned, it is fine.
Mrs Kendrick July 2019

“A lovely cottage with beautiful scenery.”

There was no code for the pool facilities in the book but the bar staff allowed us in. The cottage itself was comfortable. I was surprised to see cream carpet in a dog friendly cottage and possibly alternative, wipeable flooring would have been better. There were some stains on the carpet when we arrived but apart from that it was nice and clean. The bed sheets didn’t appear to fit the one double bed and kept moving whilst we were sleeping, possibly fitted sheets would have been better than flat sheets. The curtains were cream in the bedroom and allowed floods of light in at dawn, possibly darker curtains or black out blinds would help to provide better sleep for clients. The water system was quite old and there wasn’t enough water for 6 people to shower daily unless we used the boost button. We had a lovely time exploring Falmouth and would consider coming back, it would have been nice to see more character within the cottage, the decor was very bland.
Mrs Davis June 2019

“The 3 bedroom cottage is spacious and has everything you need for a holiday and more.”

The beds are comfy (if bouncy) and the showers are powerful if you want them to be.The kitchen is well stocked with dishes and cutlery, wash cloths and dish towels, even lasagne dishes and a slow cooker. The sun reaches the deck late morning and bathes it all afternoon until about 6pm. Another couple of folding chairs separate to the table/bench would have allowed better sunbathing opportunities. The only other drawback was the lack of dishwasher tablets - sorry we forgot to set it going as we left, with the last tablet! For those who want to holiday with dogs, the local beaches do not allow dogs between Easter Day and 1 October each year. The closest beach to reach on foot is Maenporth, but this is not easily reached - access is via a narrow twisty road with no pavements, distance of about 1 mile each way.
Mrs Stevens June 2019

“A lovely house with a homely feel, well positioned for our activities during our holiday.”
Mr Hughes June 2019

“Heron,s Reach is set in a lovely location.”

The property is very well equipped with everything one needs for a lovely holiday. One thing I would say was missing was a visitors book these can be really useful as visitors leave comments about best places to eat etc. would recommend this property to anyone who wants a relaxing holiday with beaches near bye.
Mrs Monks October 2018

“The property wasn’t clean, there were visible signs and smells of dogs and the contact details of the caretaker given to us by yourselves was incorrect; I contacted the previous caretaker who wasn’t happy that her details were still on the system.”

After contacting the correct person, the property was re-cleaned but was still not of a high standard and the mixup was very disappointing.
Ms Pugh September 2018

“Spotlessly clean, hygienic and fresh; our accommodation was perfect!”

Would highly recommend Herons Reach. It had everything you could need for a holiday. The house was so large, warm, comfy and just like being at home. Set in beautiful grounds, it was faultless!
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The property

2 miles from Falmouth, Pendra Loweth is a village of purpose-built, privately owned holiday cottages in the beautiful Maen Valley, with indoor splash pool, spa, gym, tennis court, children’s play area and laundry room, all set within award-winning gardens with acres of wooded grounds.

No extra charges for leisure facilities, which are available Easter to October (10am to 4pm, Easter to May; 10am to 8pm, May to October).

No commercial vans or vehicles permitted on site.

Within the village, a short stroll from the leisure facilities, Heron’s Reach is a mid-terrace house with large enclosed decked area (picnic table, barbecue), just right for evening relaxation, with views over the little stream which winds through the grounds.

Level path (120 yards) from the parking space to entrance porch.

Hall for coats/boots.

Spacious open-plan living/dining/kitchen (dishwasher, microwave, fridge-freezer, electric cooker) with TV/DVD and French windows to the decking.

Loo.

Upstairs, three bedrooms - two double, one with en suite shower-room (suite), and a twin.

Bathroom (suite, shower over bath).

A wonderfully convenient house, especially for families, just a mile from lovely sandy beaches and restaurants at Swanpool and Maenporth and near the fascinating nautical town of Falmouth. Falmouth: large town, port and resort, beside one of the world's most beautiful natural harbours, Carrick Roads - the heart of wooded-creek Cornwall.

Brilliant place for sailing/boating, beaches, sightseeing or garden-visiting (Glendurgan, Trebah).

Sheltered sandy and rock pool beaches, yachts/boats (ferries, creek cruises), Nat.

Maritime Museum, small shops, galleries, restaurants.

Golf, tennis.

Port Navas, 5 miles.

Floorplans

1st FloorGround Floor

Summary

Three bedrooms: 2 x double, one with en suite shower room
1 x twin
Open-plan living area, with sitting area with French windows to decking, kitchen and dining area
Bathroom with bath, shower over, basin and WC
Ground floor basin and WC.
Electric fires with night storage heating
Microwave, fridge-freezer, dishwasher, TV with DVD, WiFi, Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off road parking for one car in a reserved parking space
Enclosed garden with tennis court, barbecue
Two well-behaved dogs welcome, Sorry no smoking
Note: 120 yards level path from the parking space to entrance porch
Note: No commercial vans or vehicles are permitted on the site.

Note: This property has a Good Housekeeping bond of £100.

About the location

FALMOUTH

Mabe 3 miles; Penryn 2 miles; Truro 11 miles.

Falmouth, with its magnificent natural harbour (the third largest in the world), winding streets and beaches, will keep you occupied for hours. The town's old harbour-side pubs, excellent shopping, art gallery and stunning National Maritime Museum simply complete the picture. Pendennis Castle, built by Henry VIII, is Falmouth's most popular attraction, sited on its own peninsula with superb panoramic sea views. Across from Falmouth harbour is the beautiful town of St Mawes, surrounded by the rocky coves, sandy beaches and lush green countryside of the Roseland Peninsula. Go there by car (15 miles) or take the passenger ferry from Falmouth (15 minutes). For nature lovers there is the Swanpool Nature Reserve, a lagoon and site of special scientific interest teeming with a variety of wildlife. Falmouth offers such a rich variety of landscape and attractions for people of all ages, it is sure to tempt you back time and again.

Note: No commercial vans or vehicles are permitted on the site.
Note: Bookings for any reason other than holiday/leisure are not permitted on this site
Note: Due to the Covid-19 pandemic, the gym and splash pool will be closed. Re-opening currently planned for Easter 2021

This property offers the following short breaks:

Last minute

Herons Reach

Falmouth, Cornwall (Ref. 976453)

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Features

“This was a very nice, comfortable house and we did enjoy our stay very much but a few issues: • Bin lid not working (would not close) • Heater behind sofa not working (but slightly confusing how some worked) • A Bedside light in ensuite bedroom not working at all.”

“The house was clean and well equipped.”

“Very disappointed in the cleanliness.”

“A lovely cottage with beautiful scenery.”

“The 3 bedroom cottage is spacious and has everything you need for a holiday and more.”

“A lovely house with a homely feel, well positioned for our activities during our holiday.”

“Heron,s Reach is set in a lovely location.”

“The property wasn’t clean, there were visible signs and smells of dogs and the contact details of the caretaker given to us by yourselves was incorrect; I contacted the previous caretaker who wasn’t happy that her details were still on the system.”

“Spotlessly clean, hygienic and fresh; our accommodation was perfect!”

The property

Floorplans

Summary

About the location

FALMOUTH