“We had a very nice stay.”
One thing to note is to double check all furniture for previous occupants items. We found a pair of dirty pants in one of the draws and left them there. Only other thing I would say is a cobweb check we found a few and I unfortunately came across a monster of a spider but luckily my partner rescued me. The on-site facilities were what you would expect and were nothing special, however we were very impressed with the spaciousness of the cottage and the supply of cleaning materials, also the pint ...
One thing to note is to double check all furniture for previous occupants items. We found a pair of dirty pants in one of the draws and left them there. Only other thing I would say is a cobweb check we found a few and I unfortunately came across a monster of a spider but luckily my partner rescued me. The on-site facilities were what you would expect and were nothing special, however we were very impressed with the spaciousness of the cottage and the supply of cleaning materials, also the pint of milk, teas, biscuits and coffees were also a very nice thought so thank you. The mattress in the master bedroom could do with updating as it was very springy in places and we found ourselves rolling in to meet in the middle at times. My daughter said the beds in the single bedroom were extremely comfortable and asked if we could take them home, we took our own travel cot for our 6 months old, however a high chair was provided for us and we found this more than adequate. She kept trying to eat the straps though so I apologise if these are mucky, I cleaned them as best I could. The washing machine does what it says on the tin, could do with a deep clean, and the dishwasher made things a lot easier for us. We loved the shower and size of the bathroom, further to having a downstairs loo which made it easier for us all to get through the bathrooms in the morning.
All in all we had a very good stay and would come back again. Thank you
"Thank you for your comments" feedback is extremely important to us, so we can continually look to improve standards.
We apologise for the item of clothing being left in the drawer, they were clean and folded, not dirty as stated and on this occasion was an oversight on our behalf.
Spiders are known to be present at this time of year and with a building which is 200 years old and a lot of open beams, unfortunately it is inevitable that an occasional spider and web may be seen, but we do check this on our weekly changeover and remove whenever possible.
We can't always accommodate everyone's comfort levels but the appreciate the constructive comments.
The washing machine drawer is emptied out and cleaned on every changeover, but not all guests use this facility therefore, there could have been a small amount of residual wastewater in the pipework, this has now been flushed through with a washing machine bleach.
We are glad you enjoyed the welcome pack and overall enjoyed your stay; we take pride in our property and hope guests enjoy as much as we do. We do try and accommodate all guests needs where possible and improve on comments that are raised.
As we live on site, we would hope that guests bring any issues to our attention so that we can address them during their stay or as soon as possible after departure. Property Owner
