“Firstly trying to get into the key safe was extremely difficult, so much so the next door neighbour came to give a hand and said everybody had difficulty with it.”
If the cottage had been Deep cleaned, I would not like to see it with a usual clean.
It was definitely not a 4 tick cottage as published in your information.
It was advertised as sleeping 6 people but there was only 1 double, 1 twin and 1 single bedroom equalling 5 altogether.
There weren't any locks on either bathroom.
The plug in the shower room sink did not work.
To get washed or shaved in the bathroom you had to bend down sideways or suffer hitting your head on the cabinet, which had a mirror door missing.
Nearly every light fitting had bulbs missing.
We have been in 35 holiday cottages over the last 20 years and I would place this one in the bottom 5. We are not picky but like to have value for money, we did not get this.
I know the circumstances are difficult, but you would think a bit more effort in cleaning would be appropriate.