9 Oceanside

Rating
Sleeps 4
Bedrooms 2
Bathrooms 2
Pets No
View on map

Features

Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Sky TV
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

14 Customer Review(s)

“The Penthouse was in an amazing location, But not very clean ,We had to clean the frenxh doors as finger prints all over them, Mirrors not cleaned, Drawers not cleaned out in bedroom and also alot of dust.”

- Miss Whelan, September 2021
Mrs Rewcastle August 2021

“On our first night we heard rats and/or mice running up and down for hours and then again in the very early hours.”

We were horrified by this experience. The noise came clearly from the ceiling. This continued every night. We vacated to the second bedroom which was a children's bedroom where it was quieter. The boiler was located in the main bedroom which came on during the night and then again very early in the morning. This was another reason for us to move to the children's bedroom. On each floor close to each apartment in the main hallway there were piles of rubbish each day. On warm days these piles of rubbish started to smell badly. Although we were on the top floor, there was no mobile reception which surprised us. Helpful Holiday's website did not mention this when we made the booking. Had there been an emergency, this could have been fatal as communication with any emergency service by mobile was simply not possible. Most restaurants asked for pre-bookings due to COVID. We were unable to book a table as there was no mobile reception from the flat. The on-suite bathroom was so tight, that it was difficult to get to the toilet with ease. The wash basin was the smallest I have ever seen in my life, it was not suitable for washing hands, face, brushing teeth, etc. properly. We were unable to use this on-suite for these reasons. Clearly this on-suite bathroom was an afterthought. We understand from Helpful Holidays that the owner depending on his time, may reset the boiler setting and may contact the building management company to discuss the issue with the rats/mice. We were very disappointed because we could not enjoy this flat.

- Mrs Rewcastle, August 2021
Mrs Burgess July 2021

“Perfect holiday!”

Didn’t impact us, but just in case this has not been mentioned to date, the bottom (fan) oven is not working (but top oven/grill fully operational).

- Mrs Burgess, July 2021

Thank you for taking the time to complete your feedback. The oven has been checked by an engineer, no faults were found, and the oven is working perfectly. Owner relations
Mrs Ellis July 2021

“Absolutely fantastic location, views were amazing.”

Accommodation spotlessly clean. Only tiny problem was key safe a little temperamental.

- Mrs Ellis, July 2021
Mr Goodson June 2021

“The cleanliness left a bit to be desired.”

The mezzanine level didn't look like it had been cleaned as dust was on the floor and human hair on the seat. Neither of the extractor fans had been cleaned for a long time with dust and dirt build up on the surface and same on top of bathroom cabinet. The decking needed major clean - grass growing within the boards, weeds growing up side of roof, bird feathers in gutters. Patio door latches were broken so doors could not be fastened back (no sign of bungee cords listed in welcome pack!). Also whilst accept not owners control the next doo unit is vacant and dead bird on decking/feathers everywhere - screen could have been erected? Result was decking wasn't useable/enjoyable which was major disappointment. Photos available Also still waiting for refund that was promised at the start of the holding from your email of 19th June - please advise as to when this should be expected?

- Mr Goodson, June 2021

Thank you very much for taking the time to comment. We’re very sorry to hear you didn’t find the property as clean as you would expect and we’ve spoken with the owners regarding this, who have also apologised and will discuss with their cleaner. The owners have now erected a screen to shield the neighbouring properties balcony and in addition, the neighbour has now tidied this area up. We’re sorry that not everything was perfect on this occasion, but do hope that you will have confidence to return in future. Owner relations
Mr Golledge June 2021

“We had a terrific break, great location, great facilities.”

The lift is still not working and it would have been better if we new about it before we arrived. We feel that you should tell people in advance, on a practical level we would have taken smaller bags. It's a lot if steps with a big bag.

- Mr Golledge, June 2021

Thank you very much for the feedback, we're really pleased to hear that you had such a good time and liked the property so well. We do apologise the lift was out of action and that you hadn't been informed - unfortunately we only became aware of it ourselves just after you started your holiday. We'd like to reassure guests that the lift is now fixed and in full working order. We hope to see you again soon. Owner relations
Mrs Galley June 2021

“This was a return visit following our excellent holiday to Oceanside last year with my husband and young children (comments are listed).”

I thought I would therefore know what to expect and would be perfect for bringing my 83 year old father away following the extensive shielding and lockdown period. I had booked a space in the long stay carpark through the harbour in advance and knew I would drop off at the door and drive to the carpark. The apartment was clean and there is new furniture in the lounge. However, the lift broke down after our first night and stayed broken for the entire week leaving the 54 winding stairs over three floors to be climbed to get back in. No response from Sykes other than a log of my concern but the owner did reply promptly to suggest a part had been ordered. It’s obviously not their fault but speaking to the actual residents this is now a regular occurrence so sadly I would not recommend this property to the elderly, infirm or young children with pushchairs as it did change the outlook and plans for the entire holiday.

- Mrs Galley, June 2021

Thank you for your feedback, we’re really pleased how much you liked the apartment and we’re glad you chose to return for your holidays. We and the owners are really sorry that you experienced trouble with the lift. Although there’s been a few problems recently, the owners would like to reassure guests that the lift being out of service is not a regular occurrence. They are changing the contractors who look after the lift in order to help ensure that any problems with it that may occur in future can be more swiftly dealt with. We hope we’ll see you again soon! Owner relations
Mr Stevenson May 2021

“Unfortunately the lift was out of use after the first day and for the whole of our stay which proved difficult when we were leaving as we were on the third floor.”

Also the table on the balcony had been removed due to the weather, if this had just been placed inside with a note on it would have saved us making a phone call to return it. A lovely apartment with fantastic views.

- Mr Stevenson, May 2021

Thank you for completing your feedback which we have discussed with the owner who says, unfortunately we have had some problems with the lift in the building and last week it did fail completely. We have been advised that the parts for the lift are being delivered on Monday 21st June and the engineers will fit the parts on Tuesday 22nd June 2021. Despite this problem we are really pleased you enjoyed your visit. Owner relations
Mr Stock September 2020

“This property was very well equipped.”

The sea view was exactly as shown in picture. Couldn't fault it.

- Mr Stock, September 2020
Mr Cope September 2020

“The kitchen was not up to a desirable cleanliness.”

Dishwasher had to have 5 intense washes before it could be used.Everything BLACK. Also washing machine BLACK where soap goes. Had to be bleached- fetched washing home. Chipped glasses and plates.There was no clean bed linen or towels between the weeks. DEFINATELY NOT A PENT HOUSE SUITE. 3rd time Sykes have misled us.Kitchen utensils eg knives/can opener not sharp. NEEDS COMPLETE OVERHAUL TO BE CLASSED AS PENTHOUSE SUITE.

- Mr Cope, September 2020

Thank you for taking the time to leave your feedback: the points you have raised have been noted and fully addressed. The dishwasher and washing machine have been deep cleaned, various items replaced and steps have been taken to improve on Covid cleaning processes. Under the current Covid situation we cannot provide mid-stay cleans however a linen pack is usually provided between the weeks of any two-week stay. I am afraid there was a miscommunication with the linen company on this occasion, please accept our apologies. Owner relations
Mr Kesterton August 2020

“Good location but the apartment needs a lick of paint and the bathrooms up dating.”

Balcony view is stunning but you need to avoid all the feathers and bird mess to sit out there and grass is growing between the decking. Forget parking and it’s hard to unload and load the car . If you struggle with mobility avoid . Overall not worth the money for the view .

- Mr Kesterton, August 2020
Mrs Galley July 2020

“Booked the apartment post lockdown specifically for the view!”

! (We were supposed to be in Spain!!) If we couldn’t go far or the weather was bad, at least we had something to look at and we were not disappointed! The view from the lounge is spectacular come rain and shine...and we had both!! The apartment is clean and well equipped. The children liked their boys space upstairs, although it’s an art to get up the stairs as they are quite steep!! It was well documented that parking isn’t easy to get loaded and unloaded but we managed to get quite close for both and then parked in the long stay by the harbour and purchased a permit for the week on line from the council so was no problem. Just a 10 minute walk. It was a shame a lot of the local attractions and establishments remained closed due to covid. Fingers crossed they can make it through the season. Great location literally a couple of minutes from the harbour and the little beach. Really enjoyed the stay!! Highly recommended!!

- Mrs Galley, July 2020
Mrs Yorke March 2020

“I advised you that I had a disabled person in my party and was reassured when I was told there was a lift.”

However, there were steep steps up to the front door and it would have been impossible to get a wheelchair up there if my friend had been in one. Also, from the disabled point of view, parking was an issue. Fortunately I found a space outside but if it had been after 15th March I couldn’t have parked there for more than an hour. That is not what I call suitable for the disabled. On that basis, I do not feel we can return. That’s a shame because it was a beautiful apartment with a fabulous view.

- Mrs Yorke, March 2020
Mrs Coates October 2019

“Amazing views and beautiful views at night time at the back of the apartment.”

Very clean and modern apartment. Down side is the parking - nowhere to park in the daytime.

- Mrs Coates, October 2019
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The property

For those seeking a holiday beside the sea, you might be hard pushed to find somewhere closer than 9 Oceanside .

Perched on the enviable top floor of the Oceanside apartments on Capstone Crescent in Ilfracombe, the position is just a moments walk from the coastal footpath and the pretty harbour of Ilfracombe, guarded by the famous bronze statue 'Verity' created by Damien Hirst.

A charismatic seaside destination, Ilfracombe once made popular by the Victorians is now one of the most thriving resorts on Devon's North Coast.

A walkers paradise, Ilfracombe is a central location for some of the finest walking countryside in England and suitable for all levels and abilities.

On the edge of Exmoor National Park the scenery in this region is quite spectacular and encompasses some simply breathtaking walking routes across cliff tops, valleys and moorland.

The town offers a plethora of modern cafes, restaurants and a variety of shops and beaches, the famous Tunnels Beaches with its turquoise blue waters and shallow rock pools providing safe bathing and paddling for all ages.

Beach lovers who prefer long sandy stretches and rolling waves for surfing can enjoy the award winning Woolacombe and Croyde, both within a short car journey and perfect for family day trips to the beach.

A trip to this area wouldn't be complete without visiting the Valley of the Rocks and the famous funicular railway at the picturesque Lynton and Lynmouth often referred to as Devon's little Switzerland, and where Exmoor meets the coast. Breathtaking, uninterrupted views of the sea greet you as you enter this modern contemporary apartment.

Step through patio doors onto an impressive balcony its top floor position benefiting from day round sunshine, a perfect spot for an evening drink whilst the sun sinks slowly beneath the horizon.

The light and airy open plan living space is arranged to take full advantage of the incredible sea views, where on fine day it is possible to see the Welsh coastline.

There is a useful mezzanine level providing additional seating with a TV and desk for anyone needing to study or work.

Positioned on the third floor, there is lift access from the ground hallway.

Enjoying a central position close to the harbour, you can enjoy morning strolls to enjoy coffee on the harbour side or lunch in one of many restaurants and cafes in the town.

Parking is in a nearby car park roughly 5 minutes walk.

Space permitting it is possible to park outside for 1hr to unload.

Summary

All third floor (lift access)
Two bedrooms: 1 x double with en-suite shower, basin and WC
1 x twin
Bathroom with bath, shower over, basin and WC
Open plan living room with kitchen, breakfast bar and sitting area with patio doors to balcony
Mezzanine floor with seating, TV and desk.
Gas central heating
Gas cooker and hob
Microwave, fridge, freezer, washing machine, dishwasher, TV with Sky Q Entertainment package, DVD, iPod dock, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot and high chair available
Parking in chargeable car park 400m
Roadside parking in street outside subject to space, restricted 1hr Mid March - End Oct
There are six steps leading to the front door of the building with handrails either side
Balcony with furniture
Sorry, no pets or smoking
Sorry, no children under 5yrs except babes in arms
Shop 0.3 miles, pub 0.1 miles.

Note: This property has a Good Housekeeping bond of £100.

About the location

ILFRACOMBE

Barnstaple 11 miles.

The bustling seaside town of Ilfracombe lies on a beautiful stretch of North Devon coastline, with five beaches, much of it owned by the National Trust. Ilfracombe is only a ten minute drive from Exmoor National Park, with its rolling countryside and quaint villages. Ilfracombe's heritage harbour and quay are spectacular, with many pubs, shops and restaurants and frequent live music, creating a lively, friendly atmosphere. From here, take a wildlife cruise, a fishing trip or a boat trip to magical Lundy Island, a place of natural beauty, which will provide you with an unforgettable experience. Ilfracombe is the centre for some of the finest walking country in England. Whether you enjoy a gentle promenade walk around Capstone Hill, tackling the rugged coastal path or prefer the river valleys and tranquillity of the moorland hills of Exmoor, you will find the scenery spectacular. Ilfracombe also boasts a number of high-quality eateries, with local fish being prominent on their menus. To the east of Ilfracombe are the unique villages of Lynton and Lynmouth with its clifftop railway, and to the west lie the delights of Clovelly and Hartland. Moreover just a short drive away is the 3 mile long golden beach of Woolacombe Bay, which was been voted one of the top 20 beaches in the world, the perfect place to relax in the sun or catch some waves surfing. Ilfracombe is the perfect location for a North Devon holiday, offering you a gateway to an exciting blend of stunning coastal scenery, seaside fun, rural tranquillity and centuries of heritage and style.

This property offers the following short breaks:

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9 Oceanside

Ilfracombe, Devon (Ref. 1021025)

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Features

Reviews & Ratings

“The Penthouse was in an amazing location, But not very clean ,We had to clean the frenxh doors as finger prints all over them, Mirrors not cleaned, Drawers not cleaned out in bedroom and also alot of dust.”

“On our first night we heard rats and/or mice running up and down for hours and then again in the very early hours.”

“Perfect holiday!”

“Absolutely fantastic location, views were amazing.”

“The cleanliness left a bit to be desired.”

“We had a terrific break, great location, great facilities.”

“This was a return visit following our excellent holiday to Oceanside last year with my husband and young children (comments are listed).”

“Unfortunately the lift was out of use after the first day and for the whole of our stay which proved difficult when we were leaving as we were on the third floor.”

“This property was very well equipped.”

“The kitchen was not up to a desirable cleanliness.”

“Good location but the apartment needs a lick of paint and the bathrooms up dating.”

“Booked the apartment post lockdown specifically for the view!”

“I advised you that I had a disabled person in my party and was reassured when I was told there was a lift.”

“Amazing views and beautiful views at night time at the back of the apartment.”

The property

Summary

About the location

ILFRACOMBE