White Horses

Sleeps 8
Bedrooms 4
Bathrooms 4
Pets Yes
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Features

Off road parking
Ground floor accommodation
Ground floor bedroom
Open fire
Garden / Patio
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews

7 Customer Review(s)

Mrs Eynon
July 2019

“There were many good aspects of this house: It's in a lovely, secluded position with great sea views, it is well appointed with good beds, linen and furniture; the appliances are all of a high standard and worked well.”

The house was ready and clean when we arrived, though there were many cobwebs, which made me think it hadn't been occupied in a while. ...

The house was ready and clean when we arrived, though there were many cobwebs, which made me think it hadn't been occupied in a while. What lets this house down is thoughtlessness and a lack of professionalism. Both Helpful Holidays and the management company Second2None are responsible for this - though I think the owners too need to work harder to make the house welcoming and useable for visitors. Firstly, there is no welcome pack, no instructions for these high quality appliances and no information about the house or area. We have stayed in dozens of rental houses in the area over the years and have never come across this - it felt sterile and unwelcoming. It also meant we struggled to work the oven... When we contacted Helpful Holidays, they passed it on to Second2None, who left a brief, pencil-written note which was no help at all. This was accompanied by a hamper to apologise but - nice as this was - it didn't help with the fundamental problem. We never did receive any instructions for any of the appliances and had to work it out as best we could. Most critically of all, there were no outdoor dustbins and no arrangements for rubbish collection or recycling. We had to contact Second2None who did bring bins but had to be reminded to come and take it all away, as presumably the owners haven't paid the council for collection arrangements. It's really not acceptable to have no recycling arrangements these days, especially in a beautiful area like Salcombe where the holiday population puts enormous strain on the environment and infrastructure. The linen was changed halfway through our week but the used linen was left outside for another member of staff from Second2None to collect; we had to remind them twice about this and they did come after three days to remove it. Naturally, I contacted Helpful Holidays again about all this but all that happened was I received a feedback request to which I had no response. Another woman I spoke to promised to call me back and never did. I was left with the impression that the complaints and feedback process is a tickbox exercise and not taken seriously. In short, we felt we did not get the full value for the very expensive rental cost. It's a lovely house let down by lack of professionalism and carelessness.

- Mrs Eynon, July 2019

Thank you very much for taking the time to leave us your feedback. We’re pleased that overall you liked White Horses and we very much hope you enjoyed your holiday. We’d like to thank you for the couple of issues you’ve highlighted and we’d like to let you know that the owners will be putting together a welcome/information pack to let guests know more about the property and of course, how to operate all the appliances. This information pack will of course also include clear information on refuse and recycling arrangements (which as a holiday let, is done through a private company as opposed to the council). We hope very much this will help people in future and we hope that we’ll see you again soon! Property Owner
Mrs Moss June 2019

“Very comfortable, spacious, well equipped property.”

We particularly enjoyed the comfy garden furniture and sunny patio with sea view. Be warned its a 30 minute strenuous walk to Salcombe, good for burning off dinner!

- Mrs Moss, June 2019
Mr Mccarthy May 2019

“Excellent accommodation.”

The house is a great size and very nicely furnished. Enjoyed everything about the house - including the bats in the garden at dusk! It was our first visit to Salcombe. The roads are very small and I would say we have preferred other places we’ve been (more to do for youngsters nearby). Would be great if the owners printed a simple welcome sheet.

- Mr Mccarthy, May 2019
Mrs Le Huray December 2018

“A lovely stay in a very comfortable house, warm and cosy, the perfect place for New Year!”

- Mrs Le Huray, December 2018
Branston October 2018

“We had a lovely stay at White Horses.”

We were surprised that there were not any bins outside, so we called the local number and were told to leave the rubbish in big black plastic bags by the main gate. Also, there was no vacuum cleaner in the house, nor a hairdryer. The house provided us with everything we needed for a great break.

- Branston, October 2018
Mrs Williamson August 2018

“This is a beautiful house in a wonderful setting.”

There are a few pointers that would elevate this house to a higher standard; - It was advertised as having a snug/office for use. However, this room had the owners personal belongings in it and was untidy and had an ‘unfinished’ feel with no furniture. It would be a great asset to the house to have this as a little snug/TV room for use. - There is no welcome pack or information on arrival. - There are no recycling facilities or information about bin collections. This really is poor in this day and age - Hairdryers would be a welcome addition - A clothes horse/dryer would also be useful - A vegetable peeler that actually peels would also be good! Other than the above, the house was clean, spacious and we had a lovely holiday.

- Mrs Williamson, August 2018
Mrs Tomlinson July 2018

“The house was lovely, beautifully done inside, wonderful views, fabulous garden, one of the best houses we have stayed in.”

Would definitely stay there again. We had a fabulous week. Two tiny points, it would be great if there was a full length mirror somewhere in the house, maybe on the inside of a wardrobe door. It would be useful if there was a book with a few instructions for the washing machine, where to find the WiFi code etc. Other than those 2 small points, perfect. Thank you

- Mrs Tomlinson, July 2018
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The property

In a wonderfully secluded, quiet spot in Salcombe, at the end of a no-through lane and high above the bustle and the beaches at North and South Sands, a large detached house surrounded by beautifully planted gardens.

To one side, a sloping lawn with terrace (picnic table) and, to the front, another terrace with table/chairs.

Magnificent coastal views towards Prawle Point and the mouth of the Salcombe estuary from most rooms, which are fabulously stylish with good furniture, muted tones, limed oak floors; all decorated with flair and an eye for detail.

Hall, through to open-plan L-shaped living/dining/bespoke kitchen (dishwasher, microwave, American-style fridge-freezer, electric range-style cooker with induction hob) with woodburner, TV, large bay window for the sea views and French windows to the terrace and lawn beyond.

Small office/snug.

Utility room (washing machine, tumble drier).

Small loo.

Downstairs, off the living room, a double bedroom (5' bed) with en suite bathroom (suite, shower over bath) and sea views.

Upstairs, three more bedrooms, all with sea views - a large double (6' bed) with TV, en suite bathroom (suite, shower over bath) and big windows; another double (5' bed) with TV, en suite shower-room (suite) and step down to sliding doors to balcony; and a twin.

Bathroom (suite, shower over bath).Professional catering available.

Arrival after 4pm.

A lovely generous house and a wonderful space at any time of year to idle away hours with your nearest and dearest whilst watching the changing light on the sea, or to enjoy amazing walks, kayaking, paddleboarding, boat hire, surfing and all the other outdoor activities for which this area is famed. Salcombe: one of the most beautifully sited small towns in Britain, at the mouth of the Kingsbridge estuary, a yacht haven with creeks, sandy bays.

Waterside pubs, nice shops.

Boats to hire, fishing, superb Nat.

Trust cliff walks/gardens; museum, tennis, outdoor swimming pool (in summer); pedestrian ferry to East Portlemouth (lovely beaches, The Venus Café and Takeaway).

Thurlestone and Bigbury (golf), 6 and 8 miles.

Summary

Four bedrooms: 1 x super king double with TV and en suite bathroom with bath, shower over, WC and basin, 1 x king size double with TV and en suite shower room with shower, WC and basin, 1 x twin, 1 x ground floor king size double with en suite bathroom with bath, shower over, WC and basin
First floor bathroom with bath, shower over, WC, basin
Ground floor hall
Open plan living space with seating area with wood burning stove, dining area, kitchen and French windows
Utility room
Ground floor WC with basin.
Central heating, underfloor heating with wood burning stove
Microwave, fridge-freezer, tumble dryer, washing machine, dishwasher, TV with WiFi, Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off road parking for five cars
One well-behaved dog welcome
Sorry no smoking
Note: Check-in time 4pm.

Note: This property has a Good Housekeeping bond of £250.

About the location

SALCOMBE

Kingsbridge 7 miles; Dartmouth 21 miles; Plymouth 24 miles; Paignton 26 miles.

Salcombe is a popular destination for walkers and families looking for a holiday by the sea and was once a major port. There are two pretty beaches within a short distance, North Sands and South Sands and further on is the National Trust property Overbeck’s where you can wander through the subtropical gardens. Why not have a more adventurous day and try out the watersports available on the estuary including surfing, kayaking or a more leisurely boat trip? Whilst staying in Salcombe you must take advantage of the locally sourced seafood which is served in many of the restaurants, pubs, cafés and delicatessens. The southern tip of Devon provides some spectacular scenery and picturesque vistas with a number of sandy beaches, lovely villages with thatched cottages and some fantastic opportunities for walking, including the South West Coast path.

Note: Arrival after 4pm.

This property offers the following short breaks:

Off-season

White Horses

Salcombe, Devon (Ref. 976231)

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Features

Reviews

“There were many good aspects of this house: It's in a lovely, secluded position with great sea views, it is well appointed with good beds, linen and furniture; the appliances are all of a high standard and worked well.”

“Very comfortable, spacious, well equipped property.”

“Excellent accommodation.”

“A lovely stay in a very comfortable house, warm and cosy, the perfect place for New Year!”

“We had a lovely stay at White Horses.”

“This is a beautiful house in a wonderful setting.”

“The house was lovely, beautifully done inside, wonderful views, fabulous garden, one of the best houses we have stayed in.”

The property

Summary

About the location

SALCOMBE