Shanzu House

Sleeps 6
Bedrooms 3
Bathrooms 2
Pets Yes
View on map

Features

Off road parking
Ground floor accommodation
Ground floor bedroom
Garden / Patio
Pub/shop < 1 mile
Washing machine
Dishwasher
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

32 Customer Review(s)

“We were given contact telephone numbers in case of any issues, one being an 'emergency contact' Whenever we called, both numbers went to voicemail.”

The main ceiling light was not working in one of the bedrooms. I phoned and left a message but no one ever returned my call. One morning, the boiler stopped working so we had no hot water for showering or washing. I called the emergency number, which went to answerphone. I left a message a someone did call me back and to their credit, had a plumber there within about 35 minutes. The wi-fi is barely useable it is so slow and the shower in the downstairs bedroom is little more than a trickle. On ...

The main ceiling light was not working in one of the bedrooms. I phoned and left a message but no one ever returned my call. One morning, the boiler stopped working so we had no hot water for showering or washing. I called the emergency number, which went to answerphone. I left a message a someone did call me back and to their credit, had a plumber there within about 35 minutes. The wi-fi is barely useable it is so slow and the shower in the downstairs bedroom is little more than a trickle. On the plus side, the bathrooms were very clean, the settees were comfortable, the location was ideal for access to the coast and the New Forest. Leaving us tea, coffee, milk and biscuits was a nice touch. The kitchen could have been cleaner and whilst we accept it is a 'pet friendly' cottage, our 2 year old ended up getting covered in dog hairs on the first day (we had a cockapoo with us and they do not shed their hair) as the vacuum cleaning could have been better. We ended up doing it ourselves on arrival. Under the armchairs and the foot stool didn't look as if it had seen a vacuum cleaner. The garden was lovely - both child and dog friendly.

- Mr Lloyd, September 2021

Thank you for your feedback. Unfortunately we cannot guarantee the strength of the broadband and there is a WiFi booster in place. I have spoken with the owner about the cleanliness issues who has spoken to the cleaning company, who will also check the WiFi and the shower. Thank you for your positive comments and hope you enjoyed your stay. Property Owner
Mrs Grealis August 2021

“The cottage was great, very spacious.”

There was a very welcoming amount of coffee, tea and dishwasher tablets on arrival, and even a small bottle of milk. It was perfect for our Labrador, with a secure and large garden. Plus, an 8 minute walk takes you behind the pharmacy to Hordle recreation ground, which is a very large field, fenced in, that is perfect for exercising dogs, if you don't want to drive to the beach or New Forest. The only thing, which was annoying was the wifi and 4G were both patchy in the house, they worked but not well.

- Mrs Grealis, August 2021
Mrs Fisher July 2021

“Very tired.”

Outside space very overgrown Windows not cleaned. Poor standard generally

- Mrs Fisher, July 2021
Mr Ridge June 2021

“This was our 3rd stay at Shanzu and we were rather disappointed with the standard of cleanliness it was not as good as we previously experienced.”

Although we were not able to gain entry to the property until after 5pm because of so called " Extra Covid cleaning". Some aspects of the property are looking rather tired and worn and could certainly do with an update/renewal. As we love to holiday in the New Forest area we usually book for the following year whilst we are on holiday. However, we were rather dismayed when checking next years booking schedule to see a price increase of over £1000 for the same 2 weeks for 2022 of course we would expect to pay slightly more but cannot fathom what would justify 10 times the amount of increase in previous years! Therefore we can only assume you are " cashing in" on the Covid staycation trend! Sadly, if this is the case we will be forced to look elsewhere for a more reasonably priced holiday accommodation. Such a shame as we love Shanzu and the surrounding area.

- Mr Ridge, June 2021

Thank you for taking the time to leave your feedback and it is lovely to see that you are regular visitors to Shanzu House. It would have been useful to know about your concerns during your holiday. We've contacted you for more information and the owners will discuss the matter further with their cleaners. Due to increased demand for UK staycations for 2022, prices have been adjusted according to the current booking trends. The price increase you mention isn't isolated to Shanzu House. Your holiday was originally booked in 2019 so there would be the usual annual price adjustments to take into account too. Property Owner
Mrs Matthews Golledge May 2021

“Perfect house.”

Lots of rooms a conservatory for all weathers, a lovely large garden where you can see lots of sky and well located for forest and beach and shops and everything. We feel so blessed to have found this little gem.

- Mrs Matthews Golledge, May 2021
Mrs Lewis April 2021

“Lovely comfortable cottage, and everything you could think you'd need was provided - even milk in the fridge.”

Spotlessly clean and lovely comfortable beds. Fantastic location, so close to the Coast and New Forest and ideal for exploring. Unfortunately the weather wasn't brilliant but it didn't stop us going out and it was great to come back and sit and relax in the lovely conservatory after a day out. Excellent all round. Thank you.

- Mrs Lewis, April 2021
Mr Buggs April 2021

“We enjoyed the lovely conservatory.”

So warm and welcoming. Very good position for visiting New Forest and the coast. Kitchen very well equipped and it lacked nothing that we needed. Excellent!!!

- Mr Buggs, April 2021
Mrs Sibley October 2020

“All through lockdown we were kept informed about the holiday we changed our ...”

All through lockdown we were kept informed about the holiday we changed our dates three times with very helpful staff at this very stressful times Great cottage very comfortable very clean and felt very safe Great area everything we needed for a lovely holiday Thoroughly recommend Shanzu house Thank you

- Mrs Sibley, October 2020
Mrs Rebbeck September 2020

“Such a fab, fully enclosed, cottage with everything you need in a beautiful location for walks and fun!”

Great owners who allowed us to change the date at no cost to us due to a family illness last Christmas. A perfect getaway, we have 4 small doggies and the cottage and lovely garden were perfect.

- Mrs Rebbeck, September 2020
Mrs Brown August 2020

“The garden wasn’t secure, our dog escaped down the side of the house by the shed.”

There were a few bits and pieces in the garden to enable us to block it up. Mattresses uncomfortable, need replacing. Nothing enough to stop us returning to the property next year, which will be our third year running.

- Mrs Brown, August 2020
Mrs Cottage July 2020

“The cottage was in an ideal location.”

The garden was large and secure which was perfect for our 3 dogs. The cottage was really well equipped and had everything we needed (and more) in the kitchen. It was clean and well prepared with extra COVID-19 measures in place.

- Mrs Cottage, July 2020
Mrs Fagge July 2020

“Lovely cottage, very clean and spacious with excellent facilities in quiet location and local shops within walking distance.”

Excellent location for exploring the new forest. Back garden a very good size and fully enclosed for the dogs. Extra touches like dog bowls, and tea, milk & ground coffee for the coffee machine on arrival were much appreciated.

- Mrs Fagge, July 2020
Mr Harwood October 2019

“We had a great week and so much so we really didn't want to leave for hone!”

Excellent property in an ideal position! Recommend you give it a go.

- Mr Harwood, October 2019
Mrs Mozdzynski October 2019

“Good location and well equipped.”

Found downstairs bed somewhat uncomfortable so slept upstairs. Grass in back garden needed a cut. It made spotting and picking up dog poo a bit challenging. We did clear up after the dogs but it would have been easier with short grass.

- Mrs Mozdzynski, October 2019
Mrs Page October 2019

“It was so nice that I could holiday with my 3 dogs ( 1 large and 2 small ) most places I look at only allow the 2 dogs.”

Thank you!

- Mrs Page, October 2019
Mr Clarke July 2019

“Holiday was excellent.”

No problems apart from a wine glass breakage which I reported to the cleaning company

- Mr Clarke, July 2019
Mrs Dickson July 2019

“Amazing place .”

Had everything you wanted for a perfect holiday . Good level Of cleanliness apart from previous doggy drool on conservatory doors , so we cleaned it off. When we arrived there was a box of empty beer bottles by the front door so not a great first impression. As I have limited mobility I found the downstairs bed quite uncomfortable( we had to buy a memory foam mattress topper ) and quite tight by the window and the en-suite quite limiting to go to the toilet so had to climb stairs for shower upstairs which defeated the object of downstairs shower room. The kitchen was lovely as was the lounge and conservatory . Garden was the perfect size and the dogs loved it .The drive way was great for 3 cars Great location to see all the sights , perfect . Make sure you leave by 10 am as cleaner there to clean the house, we also had plumber turn up before 10 am to test equipment so our leaving the property was a bit fraught Would recommend this superb house for a fantastic holiday , would definitely go again

- Mrs Dickson, July 2019
Mrs Allen-maher June 2019

“House was perfect, Location was perfect.”

Lovely little park off Heath road, just for quick walks with the dogs. so much within 10 mins of any direction. Lymington (10 mins), Barton on sea (10 mins), Milford on sea (10 mins), Wilverly place (10 mins), New Milton (10 mins). Shops just a 2 min walk, and a very nice Brewers Fayre just down the road for a cheeky pint. Have already booked for same time next year, something to look forward to.

- Mrs Allen-maher, June 2019
Mrs Masters June 2019

“Absolutely fabulous.”

One of the best holiday homes we have stayed in.

- Mrs Masters, June 2019
Mrs Doel May 2019

“Lovely house and area.”

...the only slight problem no internet down stairs. Hoping to go back next year

- Mrs Doel, May 2019
Mrs Hidalgo March 2019

“This holiday rental could be great if a few things were checked and addressed prior to the rental start date.”

In its favour, the house was spotlessly clean and the location excellent for exploring this part of the Dorset/Hampshire coast and countryside. We had a problem in the en-suite shower room and after a quick phone call the problem was resolved quickly and efficiently while we were out. The garden is well fenced and safe for children and dogs. However, the grass had not had its first cut of the year and was extremely long. Luckily I did a thorough check before letting my grandchildren and my own dog into the garden on arrival and was disappointed that I had to clear up at least three decaying dog feaces amongst the long grass that must have been there quite some time prior to our arrival. We were unable to get the dvd and CD players to work and had taken dvd’s and cd’s especially. Finally, I think in this day and age it is unacceptable to only effectively access the internet in the study.

- Mrs Hidalgo, March 2019

***Owner's Response*** We are delighted that you enjoyed your holiday at Shanzu House and hope that you will return soon. The grass is cut every two weeks, and the gardener was due on your departure day. I have asked our management team Homeminders to let us know if the grass needs more frequent cutting, and to check the grass very carefully between bookings. We have repaired the dvd/video and added a digital radio and a Blu-Ray player. A Wi-FI booster has been installed in the living room. I have asked Homeminders to check all the appliances at each change over. Property Owner
Mr Neylan December 2018

“Lovely village property surrounded on three sides by other properties overlooking the garden and lounge.”

Very short drive to local beach. Ten minutes drive to some beautiful New Forest walks. Step out of the front door and a mini market and takeaway are a 3 minute walk away. Property in very good order and very clean. WiFi throughout. Best (full reception) in office, kitchen, downstairs bedroom and upstairs front bedroom. 1 bar reception and a tendency to drop out completely on a regular basis in lounge and conservatory. No curtains or blinds in lounge so neighbours can look straight in after the lights come on. Perfect dog holiday cottage with wooden floors downstairs and carpet up. We took a dog gate with us as dog/baby gate is not provided to keep pets downstairs.

- Mr Neylan, December 2018
Mrs Brown Mbe November 2018

“The comfort of the house, the friendly community it was based in and the closeness to many charming places.”

- Mrs Brown Mbe, November 2018
Mrs Sparrow November 2018

“Never thought of staying in a residential area before in the New Forrest but this was perfect.”

Shop & pub with food 5mins walk & short drive to all amenities. Comfortable clean house with plenty of parking.

- Mrs Sparrow, November 2018
Mr Nolan October 2018

“Excellent cottage had nearly all we needed.”

No ordinance survey map but otherwise all fine. Bus and train time table would also have been useful.

- Mr Nolan, October 2018
Mrs Asteraki September 2018

“The playhouse was a great hit with my 2 year old granddaughter.”

The dog proof garden was such a bonus as we have a terrier who normally escapes from everywhere.

- Mrs Asteraki, September 2018
Mr Symonds August 2018

“Good cottage "exactly as it says on the tin".”

Could do with a few little touches to make it a ten out of ten such as. Cut garden grass before first day, curtains in lounge for sunny days, and a BBQ in the garden.

- Mr Symonds, August 2018
Mrs Hirons August 2018

“Desperately need Black out blinds in upstairs bedrooms.”

Also ceiling fans would be useful as bedrooms in roofs get very hot. Garden needs attention shrubs very overgrown particularly the brambles on the decking area. Sun full on in lounge so unable to keep cool as no curtains. If we we are to have good summers like this year then all the above points need to be addressed.

- Mrs Hirons, August 2018
Ms Odell July 2018

“We felt that it was a bit of a shame that arrival time was so late in the day and departure so early.”

I know that cleaning has to be done but I'd be very surprised if it took six hours.

- Ms Odell, July 2018
Mr Lees July 2018

“It's a shame that access is difficult for the disabled.”

A ramp would be ideal. The steps and double doors at the front make it very hard for the less able bodied. Also there isn't a mirror or stool near an electric point upstairs which makes it difficult to blow dry hair and apply makeup!

- Mr Lees, July 2018
Mr Evans June 2018

“Better curtains in all bedrooms would be nice, some that block the light and some curtains in the lounge would make a good difference.”

otherwise all very nice.

- Mr Evans, June 2018
Mr Evans May 2018

“The lawn had not been cut for some weeks so the grass was going wild.”

Disappointing!

- Mr Evans, May 2018
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The property

In a quiet leafy residential area of Hordle, a modern chalet-style house with good-sized, enclosed, level lawned garden with decked area (table/chairs).

Inside, homely and comfortable.

Step up to hall and living room (TV/Blue Ray/Digital radio) with sliding doors (curtained) to conservatory and French windows to garden beyond.

Dining room with bar (for your bottles).

Kitchen (dishwasher, washing machine, microwave, fridge-freezer, gas hob/electric oven) with breakfast table and door to patio.Small office.Loo.

Double bedroom with smart en suite shower-room (suite).

Upstairs, a further two bedrooms - a bright and airy double (5' bed), and a twin (2'6" beds).

Bathroom (suite, shower over bath).

A great base from which to discover the best of coast and country. Hordle: village (shops, pub) on the southern edge of the New Forest (heath, ancient woodland, ponies), 5 miles from Lymington (shops, restaurants, pubs, ferries to Isle of Wight).Barton on Sea beach, 3 miles;Beaulieu River (Nat.

Motor Museum, 18th cent.Shipbuilding village) and birdwatching at Keyhaven and Needs Ore Point, 6; Christchurch, Bournemouth and Poole (sandy beaches, boating, entertainments), 10 to 20 miles; Easy train access.

Summary

Three bedrooms: 1 x king-size double, 1 x twin (2' 6'' beds)
Bathroom with bath, shower over, basin and WC
1 x ground floor double with en-suite shower room
Kitchen
Dining room
Sitting room with sliding doors to conservatory
Conservatory with glazed doors to garden
Basin and WC.
Central heating
Microwave, fridge-freezer, washing machine, dishwasher, TV and Blue ray, Digital radio, WiFi, Fuel and power inc. in rent
Bed linen and towels inc. in rent
Off road parking for three cars
Enclosed garden
Three well-behaved dogs welcome, Sorry no smoking
Pub less than 1 mile from property
Note: This property has a 5pm arrival time.

Note: This property has a Good Housekeeping bond of £100.

About the location

HORDLE

New Milton 1.5 miles; Lymington 3 miles; Christchurch 8.4 miles.

The charming market town of Lymington is situated on the west bank of the Lymington River at the western end of The Solent, at the southern edge of the New Forest National Park.

Note: This property has a 4pm arrival time.

NOTE: Owner accepts short breaks but would prefer changeover to be on a week day. Please enquire if otherwise.

Please note: following the latest government guidelines for cleaning the properties in time of Covid-19, the property will no longer provide books, games, toys, dvds or videos. The owner of the property is very sorry for the inconvenience but the health and safety of guests and housekeeping staff are of upmost importance

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

Your selection:

Features

Reviews & Ratings

“We were given contact telephone numbers in case of any issues, one being an 'emergency contact' Whenever we called, both numbers went to voicemail.”

“The cottage was great, very spacious.”

“Very tired.”

“This was our 3rd stay at Shanzu and we were rather disappointed with the standard of cleanliness it was not as good as we previously experienced.”

“Perfect house.”

“Lovely comfortable cottage, and everything you could think you'd need was provided - even milk in the fridge.”

“We enjoyed the lovely conservatory.”

“All through lockdown we were kept informed about the holiday we changed our ...”

“Such a fab, fully enclosed, cottage with everything you need in a beautiful location for walks and fun!”

“The garden wasn’t secure, our dog escaped down the side of the house by the shed.”

“The cottage was in an ideal location.”

“Lovely cottage, very clean and spacious with excellent facilities in quiet location and local shops within walking distance.”

“We had a great week and so much so we really didn't want to leave for hone!”

“Good location and well equipped.”

“It was so nice that I could holiday with my 3 dogs ( 1 large and 2 small ) most places I look at only allow the 2 dogs.”

“Holiday was excellent.”

“Amazing place .”

“House was perfect, Location was perfect.”

“Absolutely fabulous.”

“Lovely house and area.”

“This holiday rental could be great if a few things were checked and addressed prior to the rental start date.”

“Lovely village property surrounded on three sides by other properties overlooking the garden and lounge.”

“The comfort of the house, the friendly community it was based in and the closeness to many charming places.”

“Never thought of staying in a residential area before in the New Forrest but this was perfect.”

“Excellent cottage had nearly all we needed.”

“The playhouse was a great hit with my 2 year old granddaughter.”

“Good cottage "exactly as it says on the tin".”

“Desperately need Black out blinds in upstairs bedrooms.”

“We felt that it was a bit of a shame that arrival time was so late in the day and departure so early.”

“It's a shame that access is difficult for the disabled.”

“Better curtains in all bedrooms would be nice, some that block the light and some curtains in the lounge would make a good difference.”

“The lawn had not been cut for some weeks so the grass was going wild.”

The property

Summary

About the location

HORDLE