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South West Holiday Property Management - Gardeners Cottage living area with plush sofas, pouffe and patio doors to the outside.

With many years’ experience in South West holiday property management, what Helpful Holidays doesn’t know isn’t worth knowing!

Whether you are looking to invest in a holiday home in the West Country, beginning your holiday letting journey or have been letting for years, our team can assist. We offer advice and support every step of the way, sharing expert information in order to help you achieve holiday let success.

Read on to find out how you can benefit from holiday home management with trusted experts Helpful Holidays.


South West Holiday Property Management

Use the quick links below to navigate to a particular topic or read on for our full guide to holiday home management.


What does a holiday property management company do?

Property management company Helpful Holidays maintains May Blossom Barn in Lustleigh. Exterior of the barn with beautiful well-maintained gardens.

There are many factors to consider when holiday letting your property. From booking management to marketing and finances. It is worth considering a holiday home management company to help you on your holiday letting journey.

A Holiday property management company will ensure that everything runs smoothly and as stress-free as possible. So, you can relax and enjoy the rewards.

There are many holiday home management companies to choose from, so it is helpful to know exactly what a property management company will do and how to choose the right one. Read on to find out more.


How to choose the right property management company

Interior of Dairy Cottage in Chagford - dining table, kitchen with aga and living space with large flat screen TV.

When choosing the right property management company to manage your holiday home the key is the quality of service that they offer and their client relationships.

Beyond the excellent service you require, your holiday home will be set apart by a reliable property management team, caring for your guests. This is paramount to ensure repeat bookings, relieve you of the challenges of running a holiday let business, and achieve your desired income.

Even if you live a long way from your holiday home, with the right holiday home management you can ensure your property is both well presented and well cared for.

There are many benefits of using a holiday property management company, like Helpful Holidays, read on to find out more.


Benefits of using a holiday home management company

Owning a holiday home can be financially rewarding but also a lot of hard work too. Here at Helpful Holidays our aim is to offer hassle-free holiday letting to second home owners.

We understand that everyone’s situation is different. That’s why we’ll take the time to work with you to achieve exactly what you want from your holiday let.

With a team of friendly advisers available daily, as well as a local team, you can rest assured that we’ll be here for you, no matter what the situation.

So, what are the many benefits of using Helpful Holidays property management services?

40 years’ experience in holiday let management

Exterior of Dairy cottage with patio furniture, walled gardens and beautiful flowers.

Helpful Holidays has grown considerably over the last 40 years, beginning at a kitchen table in Chagford and now part of the UK’s independent leading travel agency, Sykes Cottages.

The key to our success is a thorough knowledge of the properties we let and a good working relationship with our owners. Most of whom come to us through personal recommendations.

With Helpful Holidays you’ll enjoy all the advantages of holiday property management by a well-established agency, whilst knowing that you’re in control. Our flexibility, care, attention, and consideration of your personal circumstances are why our owners continue to work with us.

Local team

Our team of Holiday Property Managers and Consultants are based in Chagford, Dartmoor so you can rest assured we are just a stone’s throw from your holiday home.

We love the West Country and each of our team members has an extensive knowledge of the business across the region, from Bath to Land’s End. All the holiday homes we let are in Cornwall, Devon, Dorset or Somerset.

Helpful Holidays has a well-earned reputation for helpfulness and consideration. We can offer advice on everything from development and planning to income forecasts and interior design.

Our team are always on hand should you or your guests need assistance. We will be by your side every step of your letting journey. Whenever you need us, all you need to do is pick up the phone.

Remotely manage your holiday property

Primrose Barn - open kitchen, dining living area with rural views through patio doors and modern interiors.

Now part of the Sykes Cottages family, you will enjoy the benefit of our local expertise backed up by the presence of a national brand. Including industry leading technology.

With access to an online Owner Portal, our property owners can find bookings, financial information and feedback all in one place. These modern processes make holiday letting as hassle-free as possible for our owners.

Within the portal you will find a wealth of information including lots of hints and tips on holiday letting and informative guides such as insurance and how to maximise your income. Keeping you on track and in control wherever you are, whenever you wish.

Need to reserve time for yourself at your holiday property? That’s fine by us; all we ask is that you keep us in the loop so we can keep your calendar up to date. Within the owner portal our owners remain in control, you can block off any dates that are required at the click of a few buttons. No need to call us.

For guests, we have the Sykes Holiday Cottages App. A user-friendly experience that makes it easier for guests to book their next getaway. It also contains local recommendations from our Cottage Owners for attractions and activities, as well as places to eat or drink.

Regional and national marketing

regional and national marketing - primrose cottage outdoor table with cakes and tea.

Our aim is to make sure that your holiday property can be seen by the largest number of likely customers. Ensuring your property can be seen in as many places as possible is the key to getting you great bookings.

We work hard to deliver bookings from reliable holiday makers. Experience and expertise mean we achieve an impressive level of bookings. And our owners like what we do and our simple, honest and unfussy approach.

From offline to online, print to press and search terms to social media, our top-notch marketing coverage ensures that we hit the booking targets our owners expect.

We manage your bookings, guests, admin so you don’t have too

From dealing with customers’ day-to-day queries and processing bookings to ensuring payments reach you on time every month. We’ll take care of the hard work and finer detail, so you don’t have to.

If you’re working full-time alongside running a holiday let business, or you’re just a busy person, we’re on hand to help every step of the holiday letting journey.

There may be times when you can’t get to the phone or respond to an email enquiry quickly. We realise this and have a dedicated reservations team who work from 9am – 8pm, seven days a week, answering enquiries and taking bookings. Giving you piece of mind that you will never miss a booking.

A full property management service

Property management service for a holiday let - Primrose barn bedroom with new linen and towels ready for changeover.

Here at Helpful Holidays, we work with many local trusted suppliers from cleaning to caretakers to contractors and tradesmen. Whether you need help decorating your property, arranging a cleaning service or anything in between, we can help.

We provide a unique and flexible property management service that can be tailored to everyone. So, for example if you wish to manage the cleaning and changeovers but don’t wish to carry out maintenance tasks, we can create a partial property management service to suit your needs.

This service works best for owners that live close to their second home. For more details on how to clean your cottage and manage changeovers yourself read our blog ‘Holiday Let Changeover and Cleaning Checklist’.

For those that live a little further afield we offer a full property management service that includes, but is not limited to:

  • Housekeeping, including cleaning and laundry
  • Changeovers
  • 24-hour guest support
  • Marketing
  • Administer bookings and customer relations
  • Health and safety legislative documents and checks
  • Key collection and property presentation
  • Property maintenance
  • Winter security checks

Let your cottage with Helpful Holidays

Over the years we’ve established an extensive network of our preferred suppliers across the South West.

Each one is chosen with care; allowing us to assist you with every aspect of property management. Including sourcing a cleaner or housekeeper, organising changeovers and maintaining properties to a high standard.

Interested in our holiday property management service? Find out more about letting with Helpful Holidays, request your FREE owners guide today.