Meet the team...

Helpful Holidays are a close team and we pride ourselves on exceptional local knowledge and customer service!


Moray Bowater

Managing Director

01647 434019

It's a privilege to lead a team of such caring and interesting people. I’ve lived in Devon for most of my life, briefly wandering to Scotland; eventually the irresistible temptation of Dartmoor brought me back. HH is my family's business. I happily recall stuffing brochures into envelopes in front of ‘Lovejoy’ c1986, I've been here for 20 years and still learning.


Jackie Dawes


Adrian Innocent

Marketing Manager

01647 434023

I first discovered the beauty of Devon over forty years ago when camping near Salcombe, immediately falling in love with the South Hams and returning year after year before moving my family here 14 years ago. The West Country has that effect on you. When not penning words for HH, I while away hours on the most beautiful cricket grounds in the country.


Alwyn Veliyeth

Digital Marketing Manager

01647 434007

I'm the newbie on the HH team, having joined in March 2015. I've been living in Exeter for the past decade. With a background in online marketing, I'm responsible for most of HH's internet marketing activities. Married with two kids, I spend most of my free time messing about with them and our four year old lab retriever.


Christine Phillips


Caroline Kershaw

Website Development Manager

01647 434032

I’ve been working with HH for ten years and enjoy my varied role as Website Development Manager. I enjoy living in Devon with my husband Tristan. We've welcomed our first baby this year. In my spare time I love swimming, singing, painting, genealogical research, photography and exploring beautiful new places. I love spending time with my family.

Gaby Wakley


Gill Nicholls

Property Manager

01647 434010

I live in North Cornwall with family around and good friends. My work takes me across the West Country, driving its verdant highways and byways. The natural environment in all its fascinating forms is a passion of mine and nothing is more satisfying than being in it, with knowledgeable people, learning more and working to ensure it will be here to enjoy for future generations.


Melanie Cassidy

Property Manager

01647 434030

Having grown up by the water in the beautiful South Hams, being based back here after a spell of globe-trotting and London living is fantastic and I enjoy nothing more than exploring the region and visiting new places, especially if they’re off the beaten track with a lovely beach or good pub (ideally both!).

Melanie Pascoe

Property Manager

01647 434034

I joined HH in 2004, a naive, fresh-faced 20-something! I knew I loved living in Devon and that I loved holidays, so what could possibly go wrong…? And I was right! Since then, I've married and had two children, but my love of the West Country remains constant. I'm fortunate enough to see many parts of our beautiful region every day, and really love what I do.


Katie Treseder

Property Manager

01647 434357

Passionate about Cornwall and all things Cornish; my love of the water is met and surpassed in this beautiful peninsula. I love to be outdoors, and never tire of local places to explore and wonder. I'm an avid gardener and keen chef, delighting in entertaining friends and family with home-grown and local produce.


Ailsa Saville

Property Inspection Manager

01647 434028

Love living and working in the South West. HH… great job, lovely colleagues! Grandmother to scrumptious Olivia, Holly, Joseph and Max. Time away from HH spent with family and friends, cooking, walking, going to the theatre and cinema and reading. My philosophy – work hard, have fun, life is short and precious!

Mark Thompson

Property Inspector/Visual Content Manager

01647 434002

My role as Property Inspector is to assist owners in exceeding the ever increasing standards expected by holidaymakers. As Content Manager, I'm responsible for the organisation and throughput of property images used in the brochure and on the website. I’m helped very ably in this by Rachel and James.

James Webb

Booking Advisor/Deputy Sales Office Manager

01647 434026

With a childhood rooted in classic '80s movies (think Indiana Jones) and as the son of a successful travel agent, I’ve always had a passion for travel and adventure. I’m at my happiest with either a surfboard under feet or a camera in hand. Despite the wanderlust, I’ve come to learn there’s really no place like the South West with its abundant beauty and I feel privileged to call it home.


Rikki Bennett

Booking Advisor/Data Integrity Manager

01647 434014

I’ve been a part of the HH family for nearly 10 years now, after first gaining work experience with the business when I was in secondary school. This job has given me a real appreciation for the West Country and all that it offers, both coast and country. I enjoy my spare time with my wife Samantha and playing football on a regular basis.


Mandy Howard

Bookings & Cancellations Advisor/Accounts Assistant

01647 434016

I've been very fortunate to have lived in Devon all my life along with my family. I've been at HH for nine and a half years and work in both the Sales Office and the Accounts department. My free time is spent with my family, walking, reading, cooking and exploring different parts of the West Country.

Oona O'Connor

Booking Advisor/Customer Support Assistant

01647 434025

Although I only moved to Devon in 2014 I already feel at home. I am a member of The Upper Teign Fishing Association and of The Chagford Film Club. I am also on the committee for Chagword, a bi-annual Literary Festival held here in Chagford. It really is an amazing place, with so much to see and do. I feel like I’ve lived here for years!

Rachel Knights

Booking Advisor/Photo Editor

01647 434417

I'm a great lover of the outdoors and there's nothing I like more than to explore the wilds of Dartmoor, finishing off with a good old pub lunch washed down with a local ale. Indoors, I'm a keen musician, most likely to be found playing organ and violin or singing with Chagford Singers, or indulging in my other passion, cooking.

Michelle Mortimore

Booking Advisor/Helpdesk Assistant

01647 434022

I’ve worked at HH for just over 15 years now, I’m what is known as a 'bitser', I do a bit of this and a bit of that! In my spare time I love to explore Dartmoor on horseback, taking in the splendid scenery and never-ending views. The rest of my time is kept busy with my family and enjoying foreign holidays.


Izabella Osborne


Amanda Stocks

Booking Advisor

01647 434011

I've been in Devon for 20-something years now and still look forward to discovering new places on my doorstep. Dartmoor may be my back garden, but coast and country are just as convenient for a visit. Walking is a favourite pastime of mine, but it must incorporate a good pub lunch or picnic to really make my day!


Carol Potter