“The cottage was conveniently situated for parking and the town of Fowey.”
It is a lovely cottage, but the cleanliness was disappointing. We paid a good price and expected the place to be spotless, unfortunately that wasn’t the case. Thick dust on bedside lamps in the main bedroom, cobwebs, dirty skirting, especially behind the bed were just some of the issues. The cooker was really dirty, we had to cover the oven trays with foil so we could use them. Basically, the whole place needs a very deep clean if members of the public are going to stay there. The leaflets ...
It is a lovely cottage, but the cleanliness was disappointing. We paid a good price and expected the place to be spotless, unfortunately that wasn’t the case. Thick dust on bedside lamps in the main bedroom, cobwebs, dirty skirting, especially behind the bed were just some of the issues. The cooker was really dirty, we had to cover the oven trays with foil so we could use them. Basically, the whole place needs a very deep clean if members of the public are going to stay there. The leaflets show a lovely fresh clean interior, but those photographs must have been taken when the cottage was first refurbished. Having said all of this, the toilet, bath and shower were clean. It is a pity the rest of the accommodation didn’t follow suit, because the owner has worked hard to refurbish her cottage for everyone to enjoy, but lack of cleanliness lets it down. We did not contact anyone regarding this issue due to the fact that it would have taken too long to rectify the problem. However, we had a good holiday and we loved Fowey.
Thank you for your feedback and I'm very sorry to read this. I (the owner) actually drove down to Fowey on the 4th October to rectify these problems and to speak with my cleaners. A deep thorough clean has been done in the Cottage and I can only apologise. We have had a busy season but still you should have had a clean Cottage. I left a questionnaire in the Cottage with my cleaners numbers, along with mine and Helpful Holidays should you have any problems - I do wish you had called us so that we could have rectified these problems immediately. I'm pleased that you did have a good holiday regardless and Fowey is a beautiful destination.
Property Owner