“Overall a nice property, starting to show some wear though .”
We had issue with no hot water in kitchen and dishwasher plugged in with extension lead, as a issue with previous guests . Electric also tripped a numerous times while there and kettle died in process so had to boil pans for water. Was offered electrician out but didn’t want to stay in waiting for them especially on holiday . Fridge freezer down stairs has rusty sharp edges which we caught our fingers on and lots of broken doors and very noisy. Washing machine fine , tumble dryer useless gave up on it . Into the upstairs room the carpet and fraying and trip hazard so should be looked at so close to the stairs . Then lastly I know it covid but there was no cleaning products what do ever except fairy liquid, you want it clean but leave no supplies wouldn’t need much and cheap enough to supply. Don’t expect to go shopping for these and not due to covid as we have stayed in other properties over the pandemic, Sykes,aspect, blue chip air bnb and all supplied .
We did enjoy our stay , we wouldn’t let those issues spoil our break .
Thank you for taking the time to provide your feedback. We are glad that you enjoyed your stay but were a little surprised to hear your comment on the property showing some wear; this has not been mention in any previous guests’ feedback. It is difficult to arrange for tradesmen to come out on a Sunday. However, our housekeeper organised for an electrician to attend the property during your stay and she would have been more than happy to wait in at the property for his arrival, so that he could have rectified the issue with the dishwasher and electrics during your stay. A plumber and an electrician have now dealt with these issues. Had you made us aware that the kettle had died during your stay, a new one would have been purchased. We have not found any sharp edges on the fridge freezer and are unsure of your comment referring to the many broken doors and very noisy. The tumble drier needed the filter cleaned, our housekeeper does this on a weekly basis during each changeover but if the tumble drier should be used a lot during a guests stay, it will need an additional de-fluffing. The upstairs carpet, has been checked and found not to be a trip hazard. Fairy liquid plus some dishwasher tablets are provided for the start of your stay. We were advised for safety reasons regarding children not to provide cleaning products but guests are more than welcome to bring their own with them. We are glad that you enjoyed your stay. Property Owner