“Overall the cottage was warm, lots of hot water and we liked the character.”
The beds were really very comfy with lovely Egyptian linen. The kitchen and front room were both spacious and comfortably fit the 6 of us, and our dog. The bath was a welcomed addition in the very spacious bathroom. We also welcomed the mince pies and wine on arrival and being allowed to check in earlier, as we had a lot of stuff (Christmas).
Unfortunately, there were a few things that for us, let the cottage down, which was a real shame. The shower leaked through the floor boards, into the kitchen below. When we contacted Jenny, she was aware of it - this was pretty astounding - to let a property with a known issue. We understand cottages have character, but having 6 people showering, you loose your sense of humour mopping it up on a daily basis. Not everyone likes a daily bath.
The cottage was pretty dusty, especially the carpet in the front room. Being that we were at full capacity, and it was Christmas, furniture was moved about to allow space for kids to play and for everyone to sit around together for the TV and board games. This moved a lot of dust about, and unfortunately my son suffers with dust allergies. You couldn't open the windows in this room as they were locked with a window lock key.
For 6 people, there needs to be more glassware and mugs. We used all the plates, but some of these are too big and do not fit in the dishwasher.
The kitchen was a nice airy space but in the cold Cornish winter the windows were incredibly difficult to open (again this was mentioned to Jenny). The back door (patio) was warped and difficult to open/lock and definitely needs some attention.
A check out of 9am is incredibly early and something I had missed upon booking. We therefore left a day early, so we didn't have to get up at dawn to leave at 9am.
Overall, we enjoyed having a change of scene as a family. We had some lovely walks to Helford Village. The cottage is in a little village, which was really quiet. Unfortunately, I feel it was overpriced for the issues mentioned above, as it wasn't as relaxed as we had hoped and therefore we wouldn't stay again.
Thank you for your feedback which we always welcome. We have checked the shower and can't find any leaks. The housekeeper believes that it may be guests leaving the curtain/ screen not fully across at the time of showering. The cottage's carpets were professionally cleaned before arrival and so we are slight confused as to why they would be "dusty". The windows should all open even if they are a bit "sticky" however, we will check this on change over and thank you for bringing it to our attention.
Property Owner
