“Dale Cottage was probably one of the best holiday cottages we’ve stayed in.”
The location - walking distance to the beach, pub, great pizza restaurant and village shop - was excellent. The cottage itself felt immediately homely with tasteful and welcoming decor throughout. We remarked on the comfort of the beds and the well-equipped kitchen, not to mention the private sunny garden. Parking, also, which is difficult in the village was well catered for via a pair of permits for the village hall car park. Always good to know that there’s a space for your car on return ...
The location - walking distance to the beach, pub, great pizza restaurant and village shop - was excellent. The cottage itself felt immediately homely with tasteful and welcoming decor throughout. We remarked on the comfort of the beds and the well-equipped kitchen, not to mention the private sunny garden. Parking, also, which is difficult in the village was well catered for via a pair of permits for the village hall car park. Always good to know that there’s a space for your car on return from a day out. The whole package really was superb, thank you.
Not a complaint but if you’re asking for rounded feedback, there are a couple of things to note.
Firstly it was very hard to contact the housekeeper, both before the holiday period to find out the entry arrangements (I even called your offices to check we had the correct number), and also on our day of arrival when we realised we’d mistakenly left home without the key code. In spite of regularly trying to contact Tracey from mid morning, we eventually had to call your offices at five standing outside the cottage in the rain to gain access. I appreciate that mobile coverage is patchy in the area but it would be better if the contact arrangements were more reliable?
Secondly, perhaps because of Covid, we couldn’t find a manual. Not a big problem but we were stumped on what to do with rubbish and recycling. We found the key to the locked rubbish bin half way through, but had no idea what to do with recyclables in spite of having colour coded bin bags in the kitchen bin. We noticed recycling boxes outside other properties but couldn’t find one for Dale Cottage. Sorry planet - we ended up just bundling the recycling bag into the general bin!
Once again, this is by no means meant as a grumble, just a heads up to help with future bookings.
We had a truly memorable stay in this exceptional cottage. Thanks to Tracey, even though we never spoke, the house was immaculate.
