The Old Coach House

Thank you for taking the time to leave us such detailed feedback following your stay at The Old Coach House. We’re pleased to hear that overall you were happy with the accommodation and what the property had to offer. We really appreciate your comments regarding the upstairs bathroom. We’ll certainly take a look at the lighting and the pull switch, and thank you for highlighting the issue with the door. Your suggestion of a magnifying mirror is also a useful one and something we’ll consider. We’ve also taken on board your comments regarding the lounge seating. We were a little unsure about your reference to the downstairs wet room being part utility, as this room is provided solely as an additional wet room and bathroom facility. However, we appreciate that the layout may not have been quite to your personal preference. As for the lawn, the exceptionally hot and dry weather certainly hasn’t been kind to our gardens this year! We do maintain the grounds regularly, but the conditions have made keeping the lawns looking their usual best rather challenging. Thank you again for your feedback. It’s always helpful to hear where guests feel improvements could be made, and we hope you still came away having enjoyed your time at Little Dunley and your stay in Devon.

Thank you so much for your wonderful review and for taking the time to share your experience. We're delighted to hear that you enjoyed the peaceful countryside setting at The Old Coach House and found the accommodation spacious, well equipped, and comfortable throughout your stay. It's especially pleasing to know that our team helped make your visit enjoyable and that you felt so at home. Thank you also for sharing your recommendations for local attractions and places to eat. The Round Robin trip is a fantastic day out, and we're sure future guests will appreciate your suggestions. It means a great deal to us that you would recommend The Old Coach House and would choose to stay with us again. We look forward to welcoming you back to Little Dunley Cottages for another relaxing stay in South Devon.

Thank you for taking the time to leave us such detailed feedback, Tonia. We really appreciate you sharing both the positives and the areas where you feel we could improve. We're delighted to hear you had a great holiday and that your friends are already talking about returning. It's also wonderful to know you found the mattress so comfortable, enjoyed the décor, and appreciated the throws on the sofa – it's always lovely to hear when these little touches make a difference. We have taken on board your comments regarding the garden. The prolonged dry weather and lack of rainfall have unfortunately taken their toll on the grass this summer. We already have plans to carry out work to the garden during the winter months, and we hope it will be looking its best for future guests. Thank you also for highlighting your concerns about the steps and handrail. We have inspected the staircase following your comments and have not identified any issues with the step heights. We can also confirm that the property complies with the relevant current building regulations. That said, we do appreciate you bringing your concerns to our attention, and we will continue to monitor this area as part of our ongoing maintenance programme. We will also give consideration to whether an additional handrail would be a practical improvement for guests. We're sorry to hear about the damage to one of the outdoor cushions. As you say, being in the countryside does occasionally mean wildlife takes an interest in outdoor furnishings. Had we been made aware of this during your stay, we would have been more than happy to replace the damaged cushion straight away. Living in a converted farm building in a rural location does mean that flies and other insects can occasionally find their way inside, particularly during periods of warm weather when windows and doors are open. While we do our best to minimise this, it is unfortunately one of the realities of enjoying the countryside. Thank you also for your comments regarding the pillows. We regularly inspect and replace bedding where necessary, and we'll ensure these are checked again before our next guests arrive. Thank you once again for your valuable feedback. We're so pleased that, overall, you had an enjoyable stay, and we very much hope to welcome you and your friends back to Little Dunley again in the future.