“The listing did not mention the number of steps at the property which was for my wife rather difficult as she has severe knee problems.”
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The second day in I decided to sweep the floor, in doing so brushed up quite a large amount of dust which really surprised me as it had looked fairly clean.
The place could not be described as a cottage, more like a mid-terraced house, and like a caravan without it's wheels.
Small, and badly positioned television, but the rest of the accommodation facilities were very good.
Local pub was walkable which was good. ***Owners response***Thank you for your valuable feedback. We are sorry that you did not realise from the property description that there are steps from the car park to the front door, we will update the property description to further highlight this.
We would like to thank you for highlighting that the facilities were very good as we make an effort to maintain a high standard. We are also pleased that you noted the excellent location of the property walking distance to the local facilities (and sea) which is one of the property's key features.
There is a sloped path and six steps from the car park to the cottage and that the property is not suitable for those with mobility issues.
We sincerely wish that for your next holiday you find a property with access more appropriate to your requirements but hope that you enjoyed your holiday in the beautiful Hope Cove.
Thank you for your valuable feedback. We are sorry that you did not realise from the property description that there are steps from the car park to the front door, we will update the property description to further highlight this.
We would like to thank you for highlighting that the facilities were very good as we make an effort to maintain a high standard. We are also pleased that you noted the excellent location of the property walking distance to the local facilities (and sea) which is one of the property's key features.
There is a sloped path and six steps from the car park to the cottage and that the property is not suitable for those with mobility issues.
We sincerely wish that for your next holiday you find a property with access more appropriate to your requirements but hope that you enjoyed your holiday in the beautiful Hope Cove. Owner relations
