“The Wesley apartment was chosen for its central location, and the apartment was clean with adequate provisions.”
Unfortunately, the boiler was not working on arrival, and from comments in the guest book it appears this has been an issue before. We had no hot water or heating when we arrived, which was very much needed on a cold night in February.
We contacted the owner, who then arranged for someone to come out, but they were unable to resolve the issue. My husband and I ended up trying to work out what was wrong with the boiler using the manuals. The boiler was losing pressure, and although we were ...
Unfortunately, the boiler was not working on arrival, and from comments in the guest book it appears this has been an issue before. We had no hot water or heating when we arrived, which was very much needed on a cold night in February.
We contacted the owner, who then arranged for someone to come out, but they were unable to resolve the issue. My husband and I ended up trying to work out what was wrong with the boiler using the manuals. The boiler was losing pressure, and although we were advised to turn the taps underneath to regain pressure, it was difficult to balance as it often rose above the recommended limit. Once we gained some pressure, the boiler only worked intermittently and clicked loudly day and night throughout the week.
On the second day, I noticed a stain on the carpet where the bedroom radiator had been leaking. I reported this, and someone was sent the next day, but the problem was not resolved. The boiler continued to click, lose pressure, and the radiator continued to leak.
I was prepared to overlook these issues, but after leaving the apartment after six days, we received a message saying the cleaner was unhappy with how the apartment had been left. We left it tidy, but I was not expecting to vacuum, clean the kitchen and bathrooms, or strip the beds before departure. I had put all the rubbish out, but the bin was already full of previous rubbish, as it appeared it had not been put out for collection. This made it very heavy to remove, and this issue was also mentioned in the guest book by other guests.
Overall, if the boiler is replaced and the cleaning arrangements improved, I would be happy to recommend the apartment, as it does have potential in a great location.
