“The house was lovely and it was a lovely village.”
Almost spotless but had a few cobwebs and the freezer needed defrosting as we could hardly open the draws.
Bathrooms clean and plentiful.
Bedroom one of good size and reasonably comfortable.
Other 3 bedrooms very very small. Downstairs bedroom bed ok. The 2 small rooms upstairs had the most uncomfortable beds. They may just be ok for children but definitely not for adults. We had to sleep on the sofas.
Because of this the house was not suitable for 6 adults and 2 children and the booking should not have been accepted.
Such a shame as it spoilt the whole week and we felt cheated and tired. Our friends were close by and their place didn’t look as good but was cheaper with very comfortable beds.
Thank you for your feedback
Our visitor wellbeing in our priority, we were not advised that your child was uncomfortable in the single bed until after you had left, we are really sorry we had not been contacted or our property manager been contacted (who lives close by), she would have attended immediately to resolve the issue for you. Since your departure we have resolved these issues with you directly.
The beds were purchased recently so that the single beds could be zip linked together as a king size bed on request.
Our property manager defrosts the freezer as part of her regular clean after each stay and cleans throughout, we can only apologise that you found a cobweb whilst you were there, we are pleased that you otherwise found it spotless.
We are sorry that you felt the property did not meet your expectations as we have never had any other feedback about beds from anyone staying at our property. We do feel that the Sykes website gives a true representation of the bedroom’s true potential.