Customer amendments policy

Any customer due to depart for their holiday before 3rd July 2020 can amend their booking now. You are able to do this easily online through your account.

Throughout this crisis, we have been working hard to protect both our customers and our owners. We are doing all we can to help customers in challenging circumstances and, as part of this, are also reviewing and amending our Covid-19 policy. We will communicate any changes to those affected in due course.

We have already started implementing new processes and technical solutions and will provide an update as soon as possible. We have also started our communication to certain customer groups. In order for us to be able provide a more comprehensive update and get in touch with you as soon as possible, please do not contact us as we will proactively be in touch with those impacted.

 

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