“The area is superb, the house is very beautiful.”
It has almost everything you need to have a great time.
On the other hand, apart from the fact that the beds were made, there was dust and dirt in many places in the house.
The house does not have a separate fence on any side.
New utensils need to be bought in the kitchen, because the ones that are there are too used or worn out.
The water on the first night was barely dripping from every tap and shower. I wrote through the platform, but was told
that they would contact me within 72 hours ...
It has almost everything you need to have a great time.
On the other hand, apart from the fact that the beds were made, there was dust and dirt in many places in the house.
The house does not have a separate fence on any side.
New utensils need to be bought in the kitchen, because the ones that are there are too used or worn out.
The water on the first night was barely dripping from every tap and shower. I wrote through the platform, but was told
that they would contact me within 72 hours. luckily for us the water fixed itself the next day.
The location where the house is no one had mobile coverage. We were in a SOS zone. Which is not a problem if there was internet.
The internet was relatively good until the day before the leaving date, when it disappeared and never appeared again.
Thank you for taking the time to share your feedback following your recent stay. We're so pleased to hear that you enjoyed the beautiful setting and charm of the house, and that it had most of what you needed for a great holiday. We’re very sorry to hear, however, that several aspects of your stay did not meet expectations. Cleanliness is something we take very seriously, and we regret that the property was not presented to the high standard we aim for. Your comments have been passed on to the housekeeping team for immediate review and action. We also appreciate your observations regarding the kitchen utensils and fencing. We have discussed these points with the property owner who will ensure replacement utensils are purchased. Regarding the water pressure issue and internet connectivity, we understand how frustrating this must have been. While we’re glad the water resolved itself quickly, we apologise for the delay in response and the inconvenience caused by the internet outage, this was an external issue with South West Water and out of the owners control. Thank you again for your valuable feedback. It helps us and the property owner make meaningful improvements, and we hope to have the opportunity to welcome you back for a much-improved experience.
Property Owner